FAQ
How 'full' is your full bum coverage?
We offer a classic full bum coverage. We also understand that bottoms come in all shapes and sizes so the actual coverage will depend on your size and shape.
I'm not sure which size to get?
Under each description we offer our size recommendations. We have also introduced 'The Change Room' which allows you to purchase two sizes of the same style to try on at home. See 'The Change Room' for more information.
How do I best contact Customer Service?
Please contact us via email info@fullbumsswimwear.com.au or call us on +61 417 221 443.
Our office hours are Mon-Fri 9am - 4pm AEST. Our office is closed on weekends and public holidays.
Can I cancel or change my order?
Please contact us immediately after placing your order and we will do our best to make any changes prior to dispatch. Please note that we can’t guarantee your required changes will be applied. Please email info@fullbumsswimwear.com.au
I need to return my order, can I get a refund?
We will happily refund, exchange or issue a store credit on any full price items (this includes 15% off discount codes).You can view our full Returns Policy here https://www.fullbumsswimwear.com.au/pages/returns-policy
My parcel still hasn’t arrived, can you track it for me?
Please continue to track your parcel via the tracking number provided. If you still have not received your parcel within 5-7 working days, please advise our Customer Service team and we will open an investigation with Australia Post on your behalf.
Do you have a storefront where I can try your swimwear?
We are completely online, but we do have an easy to use return/exchange portal. See our Returns Policy for more information.
I purchased something during the Black Friday Sale, can I exchange it?
As our items are already heavy discounted during the Black Friday sales, exchanges are possible as long as you enclose a self addressed pre-paid parcel. If one isn't enclosed we will issue a credit note instead.
Let customers speak for us
I am so happy with this one piece! I am a size 12 with 12DD/E chest and the size 12 fits amazingly so it’s true to size and is so flattering!
I have an injury scar that I can’t hide in skimpy suits so the full bum coverage is exactly what I needed - thank you!!
The colour is also to die for 😍
Great quality and colors! Recommend it!
Absolutely love my new Eden bikini top and bottom. So comfy and easy to wear. Can’t wait to buy some more in other colours. Also true to size 🌸
I can not speak highly enough of the quality of Full Bums! I ordered a bikini for my besties hens weekend and not only was in comfortable and cute but it didn’t loose its shape and is now the most flattering swimsuit I own.
The service received for my exchange was above and beyond as well, please please please purchase your next swimsuit from full bums. You won’t be dissapointed!
Love the color. Love the fit. Love the look
probably the comfiest bikini I've ever worn! wonderful quality and fits great!
Have already placed my second order, love the fabric and cut, are great for my full bum ☺️
Lovely bikini. Only issue is I don’t have much ‘weight’ to hold the top down. They are a bit short in the shoulders so feels like it might pop up. Otherwise love them
I love these bikini bottoms. They fit so well with great coverage and the fabric is so comfortable and soft. The colour is gorgeous too.
I am very happy with the size and length of this sarong. The fabric is of good quality, easy dry and wrinkle free. So good that I purchased two other designs.
I am so excited for this swim suit, the color is so vibrant, the material is perfect, soft to the touch, not see through, but most of all the fit is absolutely gorgeous. And I feel 1000% confident wearing it, knowing I have coverage but still feel sexy.
