We hope you love your Full Bums Swimwear as much as we loved creating them for you! Whilst we understand bum's come in all shapes and sizes, we try our very best to cover yours! We also understand that sometimes that it doesn't work out.
If you are not completely happy with any full priced purchase (this includes 15% off discount codes), we will happily refund, exchange or issue a store credit. If you exchange, we will cover the cost of sending the replacement item to you. Online store credit is valid for 3 years.
Sale or Final sale items can only be returned for a store credit. Refunds & Exchanges aren't available on Sale & Final Sale items.
Black Friday Sale can only be returned for a store credit, no exchanges or refunds available.
Please note that original and return shipping costs, duties and taxes are not refundable. Where free shipping threshold was met on original order, return orders will be refunded minus $9.95 shipping cost.
Purchase any 2 sizes in the same style and we’ll refund the size that doesn’t work. This does not apply to sale or Final Sale items.
Please note that exchanges are only available on International orders if a self-addressed pre-paid satchel is enclosed with the returned item, otherwise a credit note will be issued.
TERMS & CONDITIONS:
You have 21 days from date order was fulfilled to get your items back to us. Items must be returned in their original condition — unworn, unwashed, unaltered and with any labels, tags and hygiene stickers intact. Any fake tan or makeup marks will be deemed as non-returnable. Our team will inspect the return before we issue an exchange.
Gift with purchase: Must be added at the time of order, it can not be added in afterwards.
Full Bums Swimwear reserves the right to refuse the return if it does not meet our Return + Exchange conditions.
As per the ACCC guidelines, in the unlikely event you have received a faulty item, we will either repair, replace or refund depending on the severity of the fault. Faulty return postage costs will be covered by Full Bums Swimwear.
*Our Return Policy was updated on the 6th November 2023.