FULL BUMS SWIMWEAR Returns Policy
We hope you love your Full Bums Swimwear as much as we loved creating them for you! Whilst we understand bum's come in all shapes and sizes we try our very best to cover yours! We also understand that sometimes that it doesn't work out.
If you have any questions regrading a product, please get in contact with our amazing customer care team for a chat, or should you want to arrange an Exchange or Return, please follow the below process.
Please Note: We do not exchange, return or refund sale items (including our Summer Sale); they are all final sales, so please ensure all terms + conditions and sizing information is read prior to purchasing.
If you are not completely happy with any full priced purchase, we will happily issue a credit voucher if the item is returned within 30 business days of receipt.
Returns + Exchanges
If the sizing or style you have selected is not quite right, you have 30-days to reach out to us so we can assist you in getting it right.
Simple follow these two quick and simple steps:
1. Let us know! Give us a heads up by emailing us at firstname.lastname@example.org with your order number.
2. Please post the item(s) you are returning back to us, with a copy of your purchase order. Please note: the cost to return is at the customer's expense.
Full Bums Swimwear
Po Box 4309, Elanora QLD 4221
The returned item(s) must be received in their original sell able condition, unworn, unsoiled, unwashed and with hygiene strip still attached. Our team will inspect the return before we issue an exchange.
If the item is perceived faulty, we will follow our internal two-step QC process before deeming it faulty and contact you with next steps.
Full Bums Swimwear reserves the right to refuse the return if it does not meet our Return + Exchange conditions.
In the event that we do not have a style or size you would like to exchange a store credit will be issued.
All items (unless perceived faulty) are to be returned in their original condition, unworn, unsoiled, unwashed and with hygiene strips attached. Please note, we do not have to accept "change of mind" items under the ACCC as the Consumer Guarantee.